What are your rates and fees?
Our rates are competitive when compared to other storage facilities in the area. We do not require a security deposit. We encourage everyone to stop by and take a tour. We will analyze your specific storage needs. We offer security, 24 hour access, on-site management and more. Please inquire directly for pricing.

What size units do you have and what size do I need?
Our friendly resident managers have years of experience and can help you determine what size unit you need based on what you are storing. Use our sizing guide as a reference. We have closet to garage sizes available in both climate control and standard units.

Do I need a lock?
You will need a lock for your unit. Lock Box Self-Storage highly recommends and offers three styles of Chateau Locks with a lifetime warranty. These locks are made especially for self-storage units.

Do I have to sign a lease?
Our contracts are month to month and you can move in and out as your schedule permits. There are no long term contracts. If you need long-term storage, check with our managers for specials offered at the time of rental.

When do I have access to my unit?
Using your own personal gate code you may access your unit 24 hours a day, 7 days a week, even on holidays. Our office hours are 8:30 a.m. – 5:30 p.m. Monday through Saturday. Our offices are closed on Sundays. Our resident managers have an after hours number that you can call in case of emergency.

How secure are my belongings?
Our managers live on site, so someone is on the property day and night. The gated entrance is right next to the manager's office/residence. You will have your own personal access code to enter through the security gate. Our security software monitors the gates 24 hours a day and we know who is coming and going at all times. Our site is fenced and well lit. We also have 24 hour video surveillance with cameras located on all sides of the property.

Do I need insurance?
We have insurance available from a third party insurance company at very reasonable rates. Your resident manager can help you with this when you rent your unit. Some home owner policies do cover self storage, but most do not. You may want to check your home owner policy first.

What types of payments do you accept?
We accept cash, checks, money order, Master Card, Visa and American Express. For your convenience, we can set up automatic payment on your credit or debit card. We also have a drop box located at our office for after hour payments. You can leave checks or money orders in our drop box, but please do not leave cash. It is our policy to issue cash receipts for any cash payments we receive.

Do you sell boxes?
Yes, we have a wide variety of moving boxes in several sizes along with other packing materials such as clean white newsprint, covers for sofas, mattresses and chairs, jumbo utility bags, magnet lights, batteries, rope, packing tape, utility knives and more; all at discounted pricing for sale in the manager's offices.

Do you have any specials for military, students or new renters?
We run seasonal specials for new renters. Check with the resident managers to see what specials are running.

Do you have a referral program?
YES! If you are a current tenant and refer a customer to us who rents a unit, we will automatically credit your account for the next month as a Thank You to you. Ask your resident manager for specific information.

What kinds of things can not be stored in a unit?
Hazardous and toxic materials are strictly prohibited. If you have any questions about certain items, please check with the resident managers.